FAQ

1. What is ATHLEX?
ATHLEX is a Moroccan brand offering premium, stylish, and performance-driven socks designed for athletes and everyday champions.

2. Are your socks unisex?
Yes, all our socks are unisex and come in a range of sizes to fit both men and women comfortably.

3. How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. The process is fast and secure through the YouCan platform.

4. Do you deliver across Morocco?
Yes, we offer delivery to all cities in Morocco. Delivery usually takes 2–5 working days depending on your location.

5. How much does shipping cost?
Shipping fees vary by location, but we often offer free delivery for orders over a certain amount. Check our homepage or cart for current offers.

6. Can I pay cash on delivery (COD)?
Yes, we support cash on delivery for most regions in Morocco, making your shopping experience even easier.

7. What if I receive a wrong or damaged item?
No worries. If you receive a wrong or damaged item, contact us within 3 days of receiving your order and we’ll arrange a replacement or refund.

8. Can I return or exchange items?
Returns and exchanges are accepted within 7 days of delivery. Items must be unused and in original condition. Return shipping may apply.

9. Do you offer bulk or wholesale prices?
Yes! If you’re interested in reselling or making a bulk order, contact us directly for special pricing.

10. How can I contact ATHLEX?
You can reach us on Instagram, WhatsApp, or email us at: athlixsocks@gmail.com. We respond within 24 hours.